At Doctor NutriCare, we are dedicated to ensuring that all our clients receive their consultations, diet plans, and products in a timely and secure manner. This Shipping & Delivery Policy explains how and when you will receive our services or products after making a purchase through our website.
This policy applies to all orders placed through our official website — https://doctornutricare.com — including:
Online nutrition and diet consultation services
Customized meal and wellness plans (digital delivery)
Physical health or wellness products (if applicable)
For all digital services (such as consultations, e-books, or personalized diet plans):
Consultation details or meeting links will be shared with you via email, WhatsApp, or SMS once payment is confirmed.
Customized diet plans or reports will be delivered to your registered email ID within 3 to 5 working days after your consultation or assessment.
In case of any delay due to technical or medical reasons, you will be informed in advance.
Note: Please ensure that your contact details and email address are correct when placing an order or booking an appointment.
If you have ordered physical products such as supplements, health kits, or printed materials, the following conditions apply:
Orders are typically processed within 1–3 working days after payment confirmation.
Delivery within India usually takes 5–10 working days, depending on your location and courier availability.
Once your order is shipped, tracking details will be sent via email or SMS.
In case of unavoidable delays (natural calamities, courier strikes, etc.), we will notify you immediately.
Standard shipping charges (if applicable) will be displayed at checkout before payment.
Free shipping may be offered for select promotional campaigns or orders above a certain value.
Customers are responsible for providing complete and accurate shipping details.
Doctor NutriCare is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
If you need to modify your delivery address after placing the order, please contact us within 12 hours of purchase at info@doctornutricare.com.
Currently, Doctor NutriCare primarily serves customers within India.
For international shipping requests, please contact our team before placing an order to check service availability and shipping rates.
If you receive a damaged, defective, or incorrect item, please notify us within 48 hours of delivery with supporting photos or videos.
We will investigate and, if applicable, arrange for a replacement or refund as per our Return & Refund Policy.
While we strive to ensure timely deliveries, unforeseen circumstances (such as courier delays, weather issues, or regional restrictions) may cause delays. We appreciate your patience and understanding in such cases.
For all order, delivery, or tracking-related queries, please reach out to us at:
Doctor NutriCare
📧 Email: info@doctornutricare.com
📞 Phone: +91 95404 77061
🏢 Address: C9-38, C-9/1, Block C, Ardee City, Sector 52, Gurugram, Haryana 122003
Doctor NutriCare reserves the right to update this Shipping & Delivery Policy at any time to reflect operational, legal, or logistical changes. All updates will be posted on this page, and the revised date will indicate the latest version.
