At Doctor NutriCare, we are committed to providing a secure and seamless payment experience for all our clients. This Payment Policy outlines the terms, methods, and conditions under which payments are accepted and processed for our products and services.
We accept the following modes of payment for all online and offline transactions:
Credit Cards (Visa, MasterCard, American Express, etc.)
Debit Cards
Net Banking (All major Indian banks)
UPI (Google Pay, PhonePe, Paytm, BHIM, etc.)
Wallets and Payment Gateways
Bank Transfers (NEFT / RTGS / IMPS)
Cash or cheque payments (for offline consultations, if applicable)
All online payments are processed through secure and verified third-party payment gateways that are compliant with RBI and PCI-DSS standards to ensure maximum security.
Once a payment is successfully completed, you will receive a confirmation email or SMS with your transaction details and booking summary.
If you do not receive confirmation within 24 hours, please contact our support team at info@doctornutricare.com with your payment details.
Payments made are considered valid only after successful confirmation from our payment gateway or bank.
All prices displayed on our website are in Indian Rupees (INR) and inclusive of applicable GST or other taxes, unless stated otherwise.
Doctor NutriCare reserves the right to modify the prices of services or products at any time, though such changes will not affect confirmed or ongoing orders.
If a payment fails or is declined due to technical issues, insufficient balance, or network problems:
The transaction will not be recorded, and no booking will be confirmed.
Please retry the payment after checking your account or contact your bank.
If an amount has been deducted but the transaction was not confirmed, the amount will be automatically refunded by your bank within 5–7 working days.
In case of accidental duplicate payments, please contact us immediately at info@doctornutricare.com with proof of transaction.
After verification, the duplicate amount will be refunded or adjusted against future services within 7–10 working days.
For clients enrolled in monthly or recurring nutrition plans, payments will be automatically deducted as per the selected plan.
Clients may cancel future renewals by informing us at least 5 days before the next billing date via email.
If payment is not received within the stipulated period (for offline clients or manual transfers):
The consultation or service may be put on hold or canceled.
Doctor NutriCare reserves the right to deny access to paid services until full payment is received.
All online payments are processed through encrypted and secure channels.
Doctor NutriCare does not store or have access to your credit/debit card details, CVV numbers, or banking passwords.
Payment details are handled exclusively by our payment partners under strict security and privacy standards.
Refunds are governed by our Return, Refund & Cancellation Policy.
Refunds, if applicable, will be processed through the original mode of payment only within the specified timelines.
If you face any issue during payment or have queries regarding your transaction, please contact us:
Doctor NutriCare
📧 Email: info@doctornutricare.com
📞 Phone: +91 95404 77061
🏢 Address: C9-38, C-9/1, Block C, Ardee City, Sector 52, Gurugram, Haryana 122003
Doctor NutriCare reserves the right to modify this Payment Policy at any time to reflect system updates, regulatory requirements, or operational changes. All updates will be posted on this page with a revised effective date.
